[{"data":1,"prerenderedAt":368},["ShallowReactive",2],{"projects-detail:nationwide-energy-provider":3,"projects-detail:surrounding:nationwide-energy-provider":137},{"id":4,"title":5,"about":6,"bgColor":7,"body":8,"clientLogo":121,"coverImageColour":7,"description":111,"extension":122,"h1":7,"h2":7,"image":7,"insightsTitle":7,"keyTech":7,"largeCoverImage":123,"meta":124,"navigation":128,"pageSections":7,"path":129,"projectName":130,"projectState":7,"projectStatement":7,"projectsTitle":7,"results":7,"seo":131,"smallCoverImage":7,"smallTitle":7,"statBlocks":7,"stem":135,"__hash__":136},"projects\u002Fprojects\u002Fnationwide-energy-provider.md","Nationwide Energy Provider","A nationwide energy provider who specialises in supplying energy to a wide range of businesses with a UK-based team, from SMEs through to large national chains, knowing what energy challenges businesses face and how to support them. ",null,{"type":9,"value":10,"toc":110},"minimark",[11,16,20,24,27,30,33,37,40,43,48,73,76,80,83,100,103],[12,13,15],"h2",{"id":14},"client","Client",[17,18,19],"p",{},"A nationwide energy provider.",[12,21,23],{"id":22},"background","Background",[17,25,26],{},"As a leading gas provider, our client sought to increase trust by improving billing transparency. However, relying on manual reviews made it difficult to accurately identify inaccurate or overestimated bills at scale.",[17,28,29],{},"To take a more data-driven approach, the client wanted to implement a machine learning solution capable of detecting inaccurate billing patterns across thousands of customers. By accurately flagging potentially unfair estimates, the organisation could correct errors prior to sending bills and provide greater visibility into the billing process.",[17,31,32],{},"The ideal solution required a model that could analyse large volumes of customer attributes, usage metrics, rates, and other variables to uncover complex relationships indicative of billing issues. Our client selected Audacia based on our track record delivering custom machine learning solutions.",[12,34,36],{"id":35},"solution","Solution",[17,38,39],{},"Audacia worked closely with the client team to develop a machine learning application for identifying inaccurate billing estimates.",[17,41,42],{},"We began by selecting Scikit-Learn as the core framework for its accessibility, flexibility, and comprehensive tooling for machine learning. Specifically, we implemented a linear Support Vector Machine (SVM) for its proven capabilities in classification use cases.",[44,45,47],"h3",{"id":46},"key-steps-included","Key steps included:",[49,50,51,55,58,61,64,67,70],"ul",{},[52,53,54],"li",{},"Importing and cleansing historical customer and billing data",[52,56,57],{},"Engineering features from raw data for model input",[52,59,60],{},"Training the SVM model using labelled data indicating inaccurate bills",[52,62,63],{},"Optimising model hyperparameters for maximum accuracy",[52,65,66],{},"Building a web application for analysis and results visibility",[52,68,69],{},"Creating monitoring dashboards to track model performance",[52,71,72],{},"Retraining the model periodically as new data emerges",[17,74,75],{},"The resulting solution analyses customer attributes and usage data, accurately flagging potentially inaccurate or overinflated bills for further review. This provides greater visibility into the billing process and enables proactive corrections to ensure fairness.",[12,77,79],{"id":78},"results","Results",[17,81,82],{},"The machine learning solution delivered:",[49,84,85,88,91,94,97],{},[52,86,87],{},"Improved accuracy in predicting inaccurate estimates",[52,89,90],{},"An increase in billing transparency for customers",[52,92,93],{},"Engineering and manual review time savings",[52,95,96],{},"Enhanced usage analytics and customer insights",[52,98,99],{},"Successful pilot of Scikit-Learn for future ML projects",[17,101,102],{},"The objective of the project was to leverage predictive capabilities to ultimately strengthen trust and engagement through fair, accurate billing practices. The project also highlighted the advantages of Scikit-Learn for rapidly developing and deploying high-value machine learning applications.",[17,104,105],{},[106,107],"img",{"alt":108,"src":109,"title":108},"AI ML Case Study Energy Model Diagram","\u002Fimg\u002Fscreens\u002Fai-ml-case-study-energy.png",{"title":111,"searchDepth":112,"depth":112,"links":113},"",2,[114,115,116,120],{"id":14,"depth":112,"text":15},{"id":22,"depth":112,"text":23},{"id":35,"depth":112,"text":36,"children":117},[118],{"id":46,"depth":119,"text":47},3,{"id":78,"depth":112,"text":79},"\u002Fimg\u002Fclient-logos\u002Faienergyproject.png","md","\u002Fimg\u002Fscreens\u002Faudaciaenergy.jpg",{"statBlock":125},{"title":126,"text":127},"Improved","Accuracy in ML model detecting inaccurate energy bills",true,"\u002Fprojects\u002Fnationwide-energy-provider","ML models to detect inaccurate or overestimated energy bills",{"title":132,"description":133,"keywords":134},"ML Outlier Detection and Classification | Machine Learning Services","Working with a nationwide energy provider to provide AI machine learning consultancy to use SVM models for outlier detection. ","AI consultancy, machine learning consultancy, AI development company, machine learning services","projects\u002Fnationwide-energy-provider","9Um-zRDs5ukJGW6Rc9gd7ORpy8_OGpGMF9PjQ7cMHWQ",[138,144,148,154,160,166,172,178,182,187,193,199,205,210,216,222,229,235,241,247,253,259,265,271,277,283,289,290,296,302,308,314,320,326,332,339,345,350,356,362],{"path":139,"title":140,"projectName":141,"clientLogo":142,"smallCoverImage":7,"largeCoverImage":143},"\u002Fprojects\u002F2m","2M","Centralising distributed brands through cloud data integration","\u002Fimg\u002Fclient-logos\u002Fframe-27.png","\u002Fimg\u002Fscreens\u002F2m.png",{"path":145,"title":146,"projectName":147,"clientLogo":142,"smallCoverImage":7,"largeCoverImage":143},"\u002Fprojects\u002F2m-group-of-companies","2M Group of Companies","Augmenting internal development teams to accelerate project delivery",{"path":149,"title":150,"projectName":151,"clientLogo":152,"smallCoverImage":7,"largeCoverImage":153},"\u002Fprojects\u002Fa-leading-appliance-and-electronics-retailer","A leading appliance and electronics retailer","Delivering a data analytics, reporting and migration strategy ","\u002Fimg\u002Fclient-logos\u002Far_logo.png","\u002Fimg\u002Fscreens\u002Fappliances_cover.avif",{"path":155,"title":156,"projectName":157,"clientLogo":158,"smallCoverImage":7,"largeCoverImage":159},"\u002Fprojects\u002Fa-mental-healthcare-provider","A mental healthcare provider","Ensuring data architecture is robust, scalable, and efficient","\u002Fimg\u002Fclient-logos\u002Fmh_logo.png","\u002Fimg\u002Fscreens\u002Fmh_cover.avif",{"path":161,"title":162,"projectName":163,"clientLogo":164,"smallCoverImage":7,"largeCoverImage":165},"\u002Fprojects\u002Fa-uk-based-holiday-park-operator","Parkdean Resorts","Establishing a software testing team to increase the quality of products","\u002Fimg\u002Fclient-logos\u002Fpdlogo.png","\u002Fimg\u002Fscreens\u002Fholidayparkoperator.jpg",{"path":167,"title":168,"projectName":169,"clientLogo":170,"smallCoverImage":7,"largeCoverImage":171},"\u002Fprojects\u002Fadm-agriculture","ADM Agriculture","A commodities trading platform to support £3.5bn contracts and services each year","\u002Fimg\u002Fclient-logos\u002Fadm.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1565647952915-9644fcd446a4?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=2070&q=80",{"path":173,"title":174,"projectName":175,"clientLogo":176,"smallCoverImage":7,"largeCoverImage":177},"\u002Fprojects\u002Faesseal-knowledge-management","AESSEAL - Knowledge Management","A knowledge management platform to support £170m in sales per year","\u002Fimg\u002Fclient-logos\u002Faesseal.png","\u002Fimg\u002Fscreens\u002Faudaciaaessealsoftwaredevelopment.jpg",{"path":179,"title":180,"projectName":181,"clientLogo":176,"smallCoverImage":7,"largeCoverImage":177},"\u002Fprojects\u002Faesseal-product-data-centralisation","AESSEAL - Product Data Centralisation","Unlocking analytics by centralising product data across international sites",{"path":183,"title":184,"projectName":185,"clientLogo":176,"smallCoverImage":7,"largeCoverImage":186},"\u002Fprojects\u002Faesseal-quotation-platform","AESSEAL - Quotation Platform","Generating over 38,000 complex bespoke engineering quotations for global sites ","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1581092580497-e0d23cbdf1dc?q=80&w=3270&auto=format&fit=crop&ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8fA%3D%3D",{"path":188,"title":189,"projectName":190,"clientLogo":191,"smallCoverImage":7,"largeCoverImage":192},"\u002Fprojects\u002Faptus-utilities","Aptus Utilities","Delivering one centralised system to manage 7 business functions","\u002Fimg\u002Fclient-logos\u002Faptusutilities.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1543489816-c87b0f5f7dd4?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1740&q=80",{"path":194,"title":195,"projectName":196,"clientLogo":197,"smallCoverImage":7,"largeCoverImage":198},"\u002Fprojects\u002Fbeelivery","Beelivery ","Transforming development processes to drive consistent growth","\u002Fimg\u002Fclient-logos\u002Fframe-29.png","\u002Fimg\u002Fscreens\u002Fbeelivery.png",{"path":200,"title":201,"projectName":202,"clientLogo":203,"smallCoverImage":7,"largeCoverImage":204},"\u002Fprojects\u002Fbellway","Bellway","Centralising working practices for 22 regional divisions ","\u002Fimg\u002Fclient-logos\u002Fbellway.png","https:\u002F\u002Fexternal-content.duckduckgo.com\u002Fiu\u002F?u=https%3A%2F%2Fwww.thedevondaily.co.uk%2Fsites%2Fdefault%2Ffiles%2Ffield%2Fimage%2FBellway%2520customers%2520can%2520save%2520up%2520to%2520%25C2%25A315%252C000%2520when%2520purchasing%2520a%2520new%2520home%2520at%2520Fox%2520Mill%2520Gardens%2520(2).jpg&f=1&nofb=1&ipt=1438d4854ca3a17cb59c98e7f97ec25cd8da7da564c930668ce351eb9dba8e40&ipo=images",{"path":206,"title":207,"projectName":208,"clientLogo":203,"smallCoverImage":7,"largeCoverImage":209},"\u002Fprojects\u002Fbellway-homes-enterprise-data-migration","Bellway Homes - Enterprise Data Migration","Migrating sales and financial data from legacy systems to new ERP platform","\u002Fimg\u002Fscreens\u002Faudaciabellwayhomessoftware.jpg",{"path":211,"title":212,"projectName":213,"clientLogo":214,"smallCoverImage":7,"largeCoverImage":215},"\u002Fprojects\u002Fbridon-bekaert","Bridon Bekaert","Maximising field workforce productivity through a mobile CRM platform","\u002Fimg\u002Fclient-logos\u002Fbridon.png","\u002Fimg\u002Fscreens\u002Fbridon_bannerimage.jpg",{"path":217,"title":218,"projectName":219,"clientLogo":220,"smallCoverImage":7,"largeCoverImage":221},"\u002Fprojects\u002Fclimate-risk-analytics-provider","Climate risk analytics provider","Improving enterprise reporting for data-driven decision making","\u002Fimg\u002Fclient-logos\u002Fclimate-risk.png","\u002Fimg\u002Fscreens\u002Friskreporting.avif",{"path":223,"title":224,"projectName":225,"clientLogo":226,"smallCoverImage":227,"largeCoverImage":228},"\u002Fprojects\u002Fe-car","E-Car (part of Europcar)","A custom booking platform improving utilisation rates from 15% to 38%","\u002Fimg\u002Fclient-logos\u002Fecar.png","\u002Fimg\u002Fecar-cover-mobile.jpg","\u002Fimg\u002Fecar-cover.jpg",{"path":230,"title":231,"projectName":232,"clientLogo":233,"smallCoverImage":7,"largeCoverImage":234},"\u002Fprojects\u002Ffood-manufacturer","Food Manufacturer","AI image recognition to identify products within supermarkets","\u002Fimg\u002Fclient-logos\u002Fairetailprojecticon.png","\u002Fimg\u002Fscreens\u002Fretailaiproject.jpg",{"path":236,"title":237,"projectName":238,"clientLogo":239,"smallCoverImage":7,"largeCoverImage":240},"\u002Fprojects\u002Fglobal-medical-device-company","STERIS","ML dosage predictor to optimise the sterilisation of 1,000 products per week","\u002Fimg\u002Fclient-logos\u002Fsteris.png","\u002Fimg\u002Fscreens\u002Faimedicalimage.png",{"path":242,"title":243,"projectName":244,"clientLogo":245,"smallCoverImage":7,"largeCoverImage":246},"\u002Fprojects\u002Fgymfinity","Gymfinity Kids","A gym management system supporting 6,000 end users","\u002Fimg\u002Fclient-logos\u002Fgymfinitylogo-2-.png","\u002Fimg\u002Fscreens\u002Faudaciagymfinitykids.jpg",{"path":248,"title":249,"projectName":250,"clientLogo":251,"smallCoverImage":7,"largeCoverImage":252},"\u002Fprojects\u002Fhampshire-police","Hampshire Police","Providing a new way to access restorative justice through text, video and voice","\u002Fimg\u002Fclient-logos\u002Fpolice-and-crime-commissioner.png","\u002Fimg\u002Fscreens\u002Fbannerimage_hampshireopcc.jpg",{"path":254,"title":255,"projectName":256,"clientLogo":257,"smallCoverImage":7,"largeCoverImage":258},"\u002Fprojects\u002Fhssmi-detc","HSSMI & DETC","Reducing project management processes from 7 days to 1","\u002Fimg\u002Fclient-logos\u002Fhssmi.png","\u002Fimg\u002Fscreens\u002Fbannerimage_hssmi.jpg",{"path":260,"title":261,"projectName":262,"clientLogo":263,"smallCoverImage":7,"largeCoverImage":264},"\u002Fprojects\u002Finnovative-trials","Innovative Trials","Improving global visibility and reporting with one centralised portal","\u002Fimg\u002Fclient-logos\u002Finnovative-trials.png","\u002Fimg\u002Fscreens\u002Fbannerimage_innovativetrials.jpg",{"path":266,"title":267,"projectName":268,"clientLogo":269,"smallCoverImage":7,"largeCoverImage":270},"\u002Fprojects\u002Fjuniper-education","Juniper Education","Modernising a legacy application to track the progress of 1000+ pupils","\u002Fimg\u002Fclient-logos\u002Fimage-20.png","\u002Fimg\u002Fscreens\u002Fjunipereducation.jpg",{"path":272,"title":273,"projectName":274,"clientLogo":275,"smallCoverImage":7,"largeCoverImage":276},"\u002Fprojects\u002Flinde","Linde","Improving customer experience and consistency through mobile sales and reporting","\u002Fimg\u002Fclient-logos\u002Flinde.png","\u002Fimg\u002Fscreens\u002Fbannerimage_linde.jpg",{"path":278,"title":279,"projectName":280,"clientLogo":281,"smallCoverImage":7,"largeCoverImage":282},"\u002Fprojects\u002Fmach-recruitment","Mach Recruitment","A centralised applicant management portal to reduce errors through automation","\u002Fimg\u002Fclient-logos\u002Fmachrecruitment.png","\u002Fimg\u002Fscreens\u002Fbannerimage_mach.jfif",{"path":284,"title":285,"projectName":286,"clientLogo":287,"smallCoverImage":7,"largeCoverImage":288},"\u002Fprojects\u002Fmasta","MASTA","Managing end-to-end vaccination processes in one centralised portal","\u002Fimg\u002Fclient-logos\u002Fmasta.png","\u002Fimg\u002Fscreens\u002Fbannerimage_masta.jpg",{"path":129,"title":5,"projectName":130,"clientLogo":121,"smallCoverImage":7,"largeCoverImage":123},{"path":291,"title":292,"projectName":293,"clientLogo":294,"smallCoverImage":7,"largeCoverImage":295},"\u002Fprojects\u002Fnorthern","Northern","A WhatsApp travel chatbot for live train information across 2,500 stations","\u002Fimg\u002Fclient-logos\u002Fframe-95-1-.png","\u002Fimg\u002Fscreens\u002Faudacianorthern.jpg",{"path":297,"title":298,"projectName":299,"clientLogo":300,"smallCoverImage":7,"largeCoverImage":301},"\u002Fprojects\u002Fo2","O2","Managing end-to-end ticketing processes","\u002Fimg\u002Fclient-logos\u002Fo2.png","\u002Fimg\u002Fo2-cover-image.jpg",{"path":303,"title":304,"projectName":305,"clientLogo":306,"smallCoverImage":7,"largeCoverImage":307},"\u002Fprojects\u002Fpersimmon-homes","Persimmon Homes","Delivering a platform for 5,000+ employees to communicate throughout remote working","\u002Fimg\u002Fclient-logos\u002Fpersimmon.png","\u002Fimg\u002Fscreens\u002Fpersimmon-homes.jpg",{"path":309,"title":310,"projectName":311,"clientLogo":312,"smallCoverImage":7,"largeCoverImage":313},"\u002Fprojects\u002Fsaas-no-code-platform","SaaS No Code Platform","An AI onboarding assistant to build custom applications","\u002Fimg\u002Fclient-logos\u002Fainocodeproject.png","\u002Fimg\u002Fscreens\u002Fnocodeaiproject.jpg",{"path":315,"title":316,"projectName":317,"clientLogo":318,"smallCoverImage":7,"largeCoverImage":319},"\u002Fprojects\u002Fscania","Scania","Providing digital transformation consultancy to integrate core systems","\u002Fimg\u002Fclient-logos\u002Fscania.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1601584115197-04ecc0da31d7?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1740&q=80",{"path":321,"title":322,"projectName":323,"clientLogo":324,"smallCoverImage":7,"largeCoverImage":325},"\u002Fprojects\u002Fspecialist-marine-consultants-smc","Specialist Marine Consultants (SMC)","A platform to manage people across the biggest offshore windfarms in the world","\u002Fimg\u002Fclient-logos\u002Fsmc.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1548337138-e87d889cc369?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1196&q=80",{"path":327,"title":328,"projectName":329,"clientLogo":330,"smallCoverImage":7,"largeCoverImage":331},"\u002Fprojects\u002Fstory-homes","Story Homes","Providing total visibility across UK wide land developments","\u002Fimg\u002Fclient-logos\u002Fstoryhomes.png","https:\u002F\u002Fwww.ownplacer.com\u002Fuploads\u002FPlacer%20County%20Single%20Story%20Homes%20for%20Sale.jpg",{"path":333,"title":334,"projectName":335,"clientLogo":336,"smallCoverImage":337,"largeCoverImage":338},"\u002Fprojects\u002Ftechbuyer","Techbuyer","Development & integration to support 100,000+ product sales globally with 100% uptime","\u002Fimg\u002Fclient-logos\u002Ftechbuyer.png","\u002Fimg\u002Fscreens\u002Ftechbuyer_project_banner-mobile.jpg","\u002Fimg\u002Fscreens\u002Ftechbuyer_project_banner.png",{"path":340,"title":341,"projectName":342,"clientLogo":343,"smallCoverImage":7,"largeCoverImage":344},"\u002Fprojects\u002Fthe-national-institute-for-health-research","The National Institute of Health Research ","Leveraging AI to transform medical research dissemination ","\u002Fimg\u002Fclient-logos\u002Fnihr.png","\u002Fimg\u002Fscreens\u002Fnihr_cover.jpg",{"path":346,"title":347,"projectName":348,"clientLogo":343,"smallCoverImage":7,"largeCoverImage":349},"\u002Fprojects\u002Fthe-national-institute-for-health-research-nihr","The National Institute for Health Research (NIHR)","A platform to manage £317m funding allocation each year","\u002Fimg\u002Fscreens\u002Fnihr-healthcare-worker.jpg",{"path":351,"title":352,"projectName":353,"clientLogo":354,"smallCoverImage":7,"largeCoverImage":355},"\u002Fprojects\u002Funitas-wholesale","Unitas Wholesale","Building a system to manage all sales agreement processes ","\u002Fimg\u002Fclient-logos\u002Funitaslogo.png","\u002Fimg\u002Fscreens\u002Funitaswholesalebanner-1.png",{"path":357,"title":358,"projectName":359,"clientLogo":360,"smallCoverImage":7,"largeCoverImage":361},"\u002Fprojects\u002Fyorkshire-gas-power-ygp","Yorkshire Gas & Power (YGP)","Automating end to end billing processes through one centralised platform","\u002Fimg\u002Fclient-logos\u002Fygp.png","\u002Fimg\u002Fscreens\u002Fbannerimage_ygp.jpg",{"path":363,"title":364,"projectName":365,"clientLogo":366,"smallCoverImage":7,"largeCoverImage":367},"\u002Fprojects\u002Fyorkshire-sport-foundation","Yorkshire Sport Foundation","Giving greater visibility and reporting across initiatives and participants ","\u002Fimg\u002Fclient-logos\u002Fyorkshire-sport.png","\u002Fimg\u002Fscreens\u002Fbannerimage_ysf.jpg",1778145933698]