[{"data":1,"prerenderedAt":324},["ShallowReactive",2],{"projects-detail:o2":3,"projects-detail:surrounding:o2":93},{"id":4,"title":5,"about":6,"bgColor":7,"body":8,"clientLogo":66,"coverImageColour":67,"description":59,"extension":68,"h1":7,"h2":7,"image":7,"insightsTitle":7,"keyTech":69,"largeCoverImage":70,"meta":71,"navigation":75,"pageSections":7,"path":76,"projectName":77,"projectState":78,"projectStatement":7,"projectsTitle":7,"results":79,"seo":86,"smallCoverImage":7,"smallTitle":7,"statBlocks":7,"stem":91,"__hash__":92},"projects\u002Fprojects\u002Fo2.md","O2","O2 is the commercial brand of Telefónica UK Limited and is a leading digital communications company with the highest customer satisfaction for any mobile provider. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK, as well as operating O2 Wifi and owning half of Tesco Mobile.\n",null,{"type":9,"value":10,"toc":58},"minimark",[11,16,27,31,34,38,41,48,52,55],[12,13,15],"h2",{"id":14},"client","Client",[17,18,19,20,26],"p",{},"O2 is the commercial brand of Telefónica UK Limited and is a leading digital communications company with the highest customer satisfaction for any mobile provider. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK, as well as operating O2 Wifi and owning half of Tesco Mobile. ",[21,22,5],"a",{"href":23,"rel":24},"https:\u002F\u002Fwww.o2.co.uk\u002Fandroid-tablets",[25],"nofollow"," has over 450 retail stores and sponsors The O2, O2 Academy venues and England Rugby.",[12,28,30],{"id":29},"background","Background",[17,32,33],{},"Previously, Telefonica were using excel spreadsheets to hold their data and had a manual based process, consisting of emailing ticket availability to recipients. The process had no auditing control, which presented a risk factor of human error. In order to create a more seamless and robust process and improve efficiency, O2 looked for a software development company that was experienced in delivering reliable and cost effective bespoke software solutions.",[12,35,37],{"id":36},"solution","Solution",[17,39,40],{},"Working in partnership with Wrights, a UK based marketing agency, Audacia developed a web based platform to be used by account managers, partner managers, team managers and event administrators at O2. The bespoke software application was developed to manage all aspects of the business process; from budgeting tickets for events, through to issuing tickets to customers.",[17,42,43],{},[44,45],"img",{"alt":46,"src":47,"title":46},"O2 software development project screens","\u002Fimg\u002Fscreens\u002Fo2-screens.png",[12,49,51],{"id":50},"results","Results",[53,54],"project-results",{":results":50},[17,56,57],{},"The intuitive platform was very well received, significantly improving their business processes. The use of the new software application resulted in an increase in efficiency, a greater robust process and made the whole ticketing process much simpler for O2.",{"title":59,"searchDepth":60,"depth":60,"links":61},"",2,[62,63,64,65],{"id":14,"depth":60,"text":15},{"id":29,"depth":60,"text":30},{"id":36,"depth":60,"text":37},{"id":50,"depth":60,"text":51},"\u002Fimg\u002Fclient-logos\u002Fo2.png","#254252","md","ASP.NET, SQL Server, Email Marketing, Excel Integration\n","\u002Fimg\u002Fo2-cover-image.jpg",{"statBlock":72},{"title":73,"text":74},"Simplifying ","Ticketing processes.",true,"\u002Fprojects\u002Fo2","Managing end-to-end ticketing processes","Released",[80,82,84],{"text":81},"Simplified ticketing process",{"text":83},"Intuitive, user friendly design",{"text":85},"Improved efficiency, reduced errors",{"title":87,"keywords":88,"description":89,"image":90},"Bespoke Web-Based Ticketing Software - O2","Bespoke ticketing software, Ticketing platform, Bespoke ticketing platform, Event ticketing system, Software development company, Bespoke web application, Bespoke web application development, Integrated web application","Software development company Audacia partnered with O2 to develop a bespoke web based application to manage all aspects of their ticketing & administration process.","\u002Fimg\u002Fscreens\u002Faudaciao2softwaredevelopment.jpg","projects\u002Fo2","3Kl7eDkMI-Gk7I-GYcHeisc8vwb7lkjM2IFiDs42Ias",[94,100,104,110,116,122,128,134,138,143,149,155,161,166,172,178,185,191,197,203,209,215,221,227,233,239,245,251,257,258,264,270,276,282,288,295,301,306,312,318],{"path":95,"title":96,"projectName":97,"clientLogo":98,"smallCoverImage":7,"largeCoverImage":99},"\u002Fprojects\u002F2m","2M","Centralising distributed brands through cloud data integration","\u002Fimg\u002Fclient-logos\u002Fframe-27.png","\u002Fimg\u002Fscreens\u002F2m.png",{"path":101,"title":102,"projectName":103,"clientLogo":98,"smallCoverImage":7,"largeCoverImage":99},"\u002Fprojects\u002F2m-group-of-companies","2M Group of Companies","Augmenting internal development teams to accelerate project delivery",{"path":105,"title":106,"projectName":107,"clientLogo":108,"smallCoverImage":7,"largeCoverImage":109},"\u002Fprojects\u002Fa-leading-appliance-and-electronics-retailer","A leading appliance and electronics retailer","Delivering a data analytics, reporting and migration strategy ","\u002Fimg\u002Fclient-logos\u002Far_logo.png","\u002Fimg\u002Fscreens\u002Fappliances_cover.avif",{"path":111,"title":112,"projectName":113,"clientLogo":114,"smallCoverImage":7,"largeCoverImage":115},"\u002Fprojects\u002Fa-mental-healthcare-provider","A mental healthcare provider","Ensuring data architecture is robust, scalable, and efficient","\u002Fimg\u002Fclient-logos\u002Fmh_logo.png","\u002Fimg\u002Fscreens\u002Fmh_cover.avif",{"path":117,"title":118,"projectName":119,"clientLogo":120,"smallCoverImage":7,"largeCoverImage":121},"\u002Fprojects\u002Fa-uk-based-holiday-park-operator","Parkdean Resorts","Establishing a software testing team to increase the quality of products","\u002Fimg\u002Fclient-logos\u002Fpdlogo.png","\u002Fimg\u002Fscreens\u002Fholidayparkoperator.jpg",{"path":123,"title":124,"projectName":125,"clientLogo":126,"smallCoverImage":7,"largeCoverImage":127},"\u002Fprojects\u002Fadm-agriculture","ADM Agriculture","A commodities trading platform to support £3.5bn contracts and services each year","\u002Fimg\u002Fclient-logos\u002Fadm.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1565647952915-9644fcd446a4?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=2070&q=80",{"path":129,"title":130,"projectName":131,"clientLogo":132,"smallCoverImage":7,"largeCoverImage":133},"\u002Fprojects\u002Faesseal-knowledge-management","AESSEAL - Knowledge Management","A knowledge management platform to support £170m in sales per year","\u002Fimg\u002Fclient-logos\u002Faesseal.png","\u002Fimg\u002Fscreens\u002Faudaciaaessealsoftwaredevelopment.jpg",{"path":135,"title":136,"projectName":137,"clientLogo":132,"smallCoverImage":7,"largeCoverImage":133},"\u002Fprojects\u002Faesseal-product-data-centralisation","AESSEAL - Product Data Centralisation","Unlocking analytics by centralising product data across international sites",{"path":139,"title":140,"projectName":141,"clientLogo":132,"smallCoverImage":7,"largeCoverImage":142},"\u002Fprojects\u002Faesseal-quotation-platform","AESSEAL - Quotation Platform","Generating over 38,000 complex bespoke engineering quotations for global sites ","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1581092580497-e0d23cbdf1dc?q=80&w=3270&auto=format&fit=crop&ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8fA%3D%3D",{"path":144,"title":145,"projectName":146,"clientLogo":147,"smallCoverImage":7,"largeCoverImage":148},"\u002Fprojects\u002Faptus-utilities","Aptus Utilities","Delivering one centralised system to manage 7 business functions","\u002Fimg\u002Fclient-logos\u002Faptusutilities.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1543489816-c87b0f5f7dd4?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1740&q=80",{"path":150,"title":151,"projectName":152,"clientLogo":153,"smallCoverImage":7,"largeCoverImage":154},"\u002Fprojects\u002Fbeelivery","Beelivery ","Transforming development processes to drive consistent growth","\u002Fimg\u002Fclient-logos\u002Fframe-29.png","\u002Fimg\u002Fscreens\u002Fbeelivery.png",{"path":156,"title":157,"projectName":158,"clientLogo":159,"smallCoverImage":7,"largeCoverImage":160},"\u002Fprojects\u002Fbellway","Bellway","Centralising working practices for 22 regional divisions 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productivity through a mobile CRM platform","\u002Fimg\u002Fclient-logos\u002Fbridon.png","\u002Fimg\u002Fscreens\u002Fbridon_bannerimage.jpg",{"path":173,"title":174,"projectName":175,"clientLogo":176,"smallCoverImage":7,"largeCoverImage":177},"\u002Fprojects\u002Fclimate-risk-analytics-provider","Climate risk analytics provider","Improving enterprise reporting for data-driven decision making","\u002Fimg\u002Fclient-logos\u002Fclimate-risk.png","\u002Fimg\u002Fscreens\u002Friskreporting.avif",{"path":179,"title":180,"projectName":181,"clientLogo":182,"smallCoverImage":183,"largeCoverImage":184},"\u002Fprojects\u002Fe-car","E-Car (part of Europcar)","A custom booking platform improving utilisation rates from 15% to 38%","\u002Fimg\u002Fclient-logos\u002Fecar.png","\u002Fimg\u002Fecar-cover-mobile.jpg","\u002Fimg\u002Fecar-cover.jpg",{"path":186,"title":187,"projectName":188,"clientLogo":189,"smallCoverImage":7,"largeCoverImage":190},"\u002Fprojects\u002Ffood-manufacturer","Food Manufacturer","AI image recognition to identify products within supermarkets","\u002Fimg\u002Fclient-logos\u002Fairetailprojecticon.png","\u002Fimg\u002Fscreens\u002Fretailaiproject.jpg",{"path":192,"title":193,"projectName":194,"clientLogo":195,"smallCoverImage":7,"largeCoverImage":196},"\u002Fprojects\u002Fglobal-medical-device-company","STERIS","ML dosage predictor to optimise the sterilisation of 1,000 products per week","\u002Fimg\u002Fclient-logos\u002Fsteris.png","\u002Fimg\u002Fscreens\u002Faimedicalimage.png",{"path":198,"title":199,"projectName":200,"clientLogo":201,"smallCoverImage":7,"largeCoverImage":202},"\u002Fprojects\u002Fgymfinity","Gymfinity Kids","A gym management system supporting 6,000 end users","\u002Fimg\u002Fclient-logos\u002Fgymfinitylogo-2-.png","\u002Fimg\u002Fscreens\u002Faudaciagymfinitykids.jpg",{"path":204,"title":205,"projectName":206,"clientLogo":207,"smallCoverImage":7,"largeCoverImage":208},"\u002Fprojects\u002Fhampshire-police","Hampshire Police","Providing a new way to access restorative justice through text, video and voice","\u002Fimg\u002Fclient-logos\u002Fpolice-and-crime-commissioner.png","\u002Fimg\u002Fscreens\u002Fbannerimage_hampshireopcc.jpg",{"path":210,"title":211,"projectName":212,"clientLogo":213,"smallCoverImage":7,"largeCoverImage":214},"\u002Fprojects\u002Fhssmi-detc","HSSMI & DETC","Reducing project management processes from 7 days to 1","\u002Fimg\u002Fclient-logos\u002Fhssmi.png","\u002Fimg\u002Fscreens\u002Fbannerimage_hssmi.jpg",{"path":216,"title":217,"projectName":218,"clientLogo":219,"smallCoverImage":7,"largeCoverImage":220},"\u002Fprojects\u002Finnovative-trials","Innovative Trials","Improving global visibility and reporting with one centralised portal","\u002Fimg\u002Fclient-logos\u002Finnovative-trials.png","\u002Fimg\u002Fscreens\u002Fbannerimage_innovativetrials.jpg",{"path":222,"title":223,"projectName":224,"clientLogo":225,"smallCoverImage":7,"largeCoverImage":226},"\u002Fprojects\u002Fjuniper-education","Juniper Education","Modernising a legacy application to track the progress of 1000+ pupils","\u002Fimg\u002Fclient-logos\u002Fimage-20.png","\u002Fimg\u002Fscreens\u002Fjunipereducation.jpg",{"path":228,"title":229,"projectName":230,"clientLogo":231,"smallCoverImage":7,"largeCoverImage":232},"\u002Fprojects\u002Flinde","Linde","Improving customer experience and consistency through mobile sales and reporting","\u002Fimg\u002Fclient-logos\u002Flinde.png","\u002Fimg\u002Fscreens\u002Fbannerimage_linde.jpg",{"path":234,"title":235,"projectName":236,"clientLogo":237,"smallCoverImage":7,"largeCoverImage":238},"\u002Fprojects\u002Fmach-recruitment","Mach Recruitment","A centralised applicant management portal to reduce errors through automation","\u002Fimg\u002Fclient-logos\u002Fmachrecruitment.png","\u002Fimg\u002Fscreens\u002Fbannerimage_mach.jfif",{"path":240,"title":241,"projectName":242,"clientLogo":243,"smallCoverImage":7,"largeCoverImage":244},"\u002Fprojects\u002Fmasta","MASTA","Managing end-to-end vaccination processes in one centralised portal","\u002Fimg\u002Fclient-logos\u002Fmasta.png","\u002Fimg\u002Fscreens\u002Fbannerimage_masta.jpg",{"path":246,"title":247,"projectName":248,"clientLogo":249,"smallCoverImage":7,"largeCoverImage":250},"\u002Fprojects\u002Fnationwide-energy-provider","Nationwide Energy Provider","ML models to detect inaccurate or overestimated energy bills","\u002Fimg\u002Fclient-logos\u002Faienergyproject.png","\u002Fimg\u002Fscreens\u002Faudaciaenergy.jpg",{"path":252,"title":253,"projectName":254,"clientLogo":255,"smallCoverImage":7,"largeCoverImage":256},"\u002Fprojects\u002Fnorthern","Northern","A WhatsApp travel chatbot for live train information across 2,500 stations","\u002Fimg\u002Fclient-logos\u002Fframe-95-1-.png","\u002Fimg\u002Fscreens\u002Faudacianorthern.jpg",{"path":76,"title":5,"projectName":77,"clientLogo":66,"smallCoverImage":7,"largeCoverImage":70},{"path":259,"title":260,"projectName":261,"clientLogo":262,"smallCoverImage":7,"largeCoverImage":263},"\u002Fprojects\u002Fpersimmon-homes","Persimmon Homes","Delivering a platform for 5,000+ employees to communicate throughout remote working","\u002Fimg\u002Fclient-logos\u002Fpersimmon.png","\u002Fimg\u002Fscreens\u002Fpersimmon-homes.jpg",{"path":265,"title":266,"projectName":267,"clientLogo":268,"smallCoverImage":7,"largeCoverImage":269},"\u002Fprojects\u002Fsaas-no-code-platform","SaaS No Code Platform","An AI onboarding assistant to build custom applications","\u002Fimg\u002Fclient-logos\u002Fainocodeproject.png","\u002Fimg\u002Fscreens\u002Fnocodeaiproject.jpg",{"path":271,"title":272,"projectName":273,"clientLogo":274,"smallCoverImage":7,"largeCoverImage":275},"\u002Fprojects\u002Fscania","Scania","Providing digital transformation consultancy to integrate core systems","\u002Fimg\u002Fclient-logos\u002Fscania.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1601584115197-04ecc0da31d7?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1740&q=80",{"path":277,"title":278,"projectName":279,"clientLogo":280,"smallCoverImage":7,"largeCoverImage":281},"\u002Fprojects\u002Fspecialist-marine-consultants-smc","Specialist Marine Consultants (SMC)","A platform to manage people across the biggest offshore windfarms in the world","\u002Fimg\u002Fclient-logos\u002Fsmc.png","https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1548337138-e87d889cc369?ixlib=rb-1.2.1&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1196&q=80",{"path":283,"title":284,"projectName":285,"clientLogo":286,"smallCoverImage":7,"largeCoverImage":287},"\u002Fprojects\u002Fstory-homes","Story Homes","Providing total visibility across UK wide land developments","\u002Fimg\u002Fclient-logos\u002Fstoryhomes.png","https:\u002F\u002Fwww.ownplacer.com\u002Fuploads\u002FPlacer%20County%20Single%20Story%20Homes%20for%20Sale.jpg",{"path":289,"title":290,"projectName":291,"clientLogo":292,"smallCoverImage":293,"largeCoverImage":294},"\u002Fprojects\u002Ftechbuyer","Techbuyer","Development & integration to support 100,000+ product sales globally with 100% uptime","\u002Fimg\u002Fclient-logos\u002Ftechbuyer.png","\u002Fimg\u002Fscreens\u002Ftechbuyer_project_banner-mobile.jpg","\u002Fimg\u002Fscreens\u002Ftechbuyer_project_banner.png",{"path":296,"title":297,"projectName":298,"clientLogo":299,"smallCoverImage":7,"largeCoverImage":300},"\u002Fprojects\u002Fthe-national-institute-for-health-research","The National Institute of Health Research ","Leveraging AI to transform medical research dissemination ","\u002Fimg\u002Fclient-logos\u002Fnihr.png","\u002Fimg\u002Fscreens\u002Fnihr_cover.jpg",{"path":302,"title":303,"projectName":304,"clientLogo":299,"smallCoverImage":7,"largeCoverImage":305},"\u002Fprojects\u002Fthe-national-institute-for-health-research-nihr","The National Institute for Health Research (NIHR)","A platform to manage £317m funding allocation each year","\u002Fimg\u002Fscreens\u002Fnihr-healthcare-worker.jpg",{"path":307,"title":308,"projectName":309,"clientLogo":310,"smallCoverImage":7,"largeCoverImage":311},"\u002Fprojects\u002Funitas-wholesale","Unitas Wholesale","Building a system to manage all sales agreement processes ","\u002Fimg\u002Fclient-logos\u002Funitaslogo.png","\u002Fimg\u002Fscreens\u002Funitaswholesalebanner-1.png",{"path":313,"title":314,"projectName":315,"clientLogo":316,"smallCoverImage":7,"largeCoverImage":317},"\u002Fprojects\u002Fyorkshire-gas-power-ygp","Yorkshire Gas & Power (YGP)","Automating end to end billing processes through one centralised platform","\u002Fimg\u002Fclient-logos\u002Fygp.png","\u002Fimg\u002Fscreens\u002Fbannerimage_ygp.jpg",{"path":319,"title":320,"projectName":321,"clientLogo":322,"smallCoverImage":7,"largeCoverImage":323},"\u002Fprojects\u002Fyorkshire-sport-foundation","Yorkshire Sport Foundation","Giving greater visibility and reporting across initiatives and participants ","\u002Fimg\u002Fclient-logos\u002Fyorkshire-sport.png","\u002Fimg\u002Fscreens\u002Fbannerimage_ysf.jpg",1778145933258]